Price Match Guarantee – Terms and Conditions
Dream Home Store believes in delivering high-quality products and services at unbeatable prices. We know that a customer’s trust is more valuable than anything else. To make that trust even stronger, we are offering a price match guarantee on our products. We assure you that nobody can give the same quality at the prices we provide. But, in case you find someone else selling the same product cheaper online, inform us and we will match their prices.
Eligibility Criteria:
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Identical Product: Must have the same make, model & specification like size or colour.
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Availability: Must be currently available/in stock on other websites.
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Absolutely New: must be new, not used, refurbished or damaged.
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Verifiable Prices: The prices must be publicly advertised on the website for use to verify.
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Delivery/Service Charges: Other product’s price must include delivery or other charges.
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UK Retailers Only: Must be a product from a UK retailer's website.
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Timing: Price match request must be raised & verified before placing the order.
Exclusions:
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Clearance, closing down, liquidation, or timed promotional sales.
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Bundled offers, multi-buy deals, vouchers, cashback, or loyalty/reward schemes.
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Pricing errors, out-of-stock items, trade-only or membership-only pricing.
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Auction sites or marketplaces like eBay, Amazon Marketplace, or Facebook Marketplace.
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Bonus offers, free offers, wholesale websites, private sales, special orders or clearance sales.
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Mail-in rebate offers or any typographical errors or transactions that include service commitments.
How to Claim:
Contact our customer service team at sales@dreamhomestore.co.uk with the following:
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A link to the competitor’s product.
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Proof that it meets all the eligibility criteria.
We’ll verify the details and confirm whether the price match is approved.
Important Notes:
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Price match is only valid for individual customers (not trade or bulk orders).
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Price match is not available on any offline store’s product or their prices.
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Price match is not available on every product, so check the tag before buying.
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We reserve the right to refuse any request in case any condition is not met or on suspicion of abuse.
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This guarantee is offered at our discretion and can be withdrawn at any time without notice.
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Once the order is placed, this guarantee is no longer valid.