Electric Riser Recliner Chair For Elderly with Heat & Massage

Delivery was fast and communication was good. The recliner itself seems good quality so far, although the massage function is a bit noisy but for under £300 I guess can’t expect much more more.However, my experience with delivery was very disappointing. The box is extremely large and heavy. The driver was clearly in a hurry and rammed the box into our hallway corner, causing visible damage to the wall and chipping the skirting board. Paint and plaster were knocked off and left on the floor.
Customer service offered £10 as a goodwill gesture and raised it £20 but refused to accept liability, even though the damage is clearly visible in the photos. £20 would not even begin to cover proper repair and repainting and with my pressing priorities hence the chair for a unwell elderly man I have just Accepted it.
I understand companies have policies about damage, but drivers still have a duty of care when delivering large, heavy items into customers’ homes. I would strongly advise others to be prepared for the size of the box and to supervise the delivery closely.
On a positive note, once inside, assembly was straightforward and the instructions were easy to follow.

Very nice armchair, good quality and a good price. delivery was less than 24 hours

We bought this Recliner Chair with Heat Massage and Lift-up Functions for our aunt two weeks ago, and it has been a game-changer for her comfort and relaxation. The heat and massage features provide a spa-like experience at home, while the lift-up function makes getting up effortless. It’s perfect for unwinding after a long day!

The chair was fantastic and my father in law loves it

Fantastic chair so comfortable and the massage is great. What a lovely buy will be buying again. It was delivered free in 48 hours. Highly recommended.

Ordered a reclining chair for my wife, it arrived in 2 days exactly as promised and exceeded our expectations. Great piece of kit. I would highly recommend this company.